Smart Fuel Station Transformation
A regional fuel station operator with 50+ locations was struggling with frequent downtime in their Forecourt Controller systems and Point of Sale (POS) terminals.
The Challenge
Network instability meant credit card transactions often failed during peak hours, leading to:
- Long queues and customer dissatisfaction
- Significant revenue loss per incident
- No real-time visibility into tank levels (ATG)
- Inefficient fuel replenishment logistics
The EADVS Solution
EADVS deployed a three-phase managed IT transformation:
1. Redundant Connectivity Implemented dual-carrier failover across all 50+ locations, ensuring that the loss of any single ISP connection does not interrupt operations.
2. Proactive Monitoring 24/7 network operations center monitoring with automated alerts and remote remediation — resolving 85% of issues before they impact the customer experience.
3. IoT Integration Connected Automatic Tank Gauges (ATG) to a central dashboard, enabling real-time fuel level monitoring and automated replenishment orders.
Results
| Metric | Before | After |
|---|---|---|
| Network Uptime | ~95% | 99.99% |
| Transaction Failure Rate | High | Near Zero |
| Daily Revenue Impact | Negative | +15% |
| Fuel Logistics Cost | Baseline | -20% |
“EADVS transformed our IT infrastructure completely. We went from frequent downtime to 99.99% uptime, and our daily revenue increased by 15%.” — Operations Director